Refund & Shipping Policy

Shipping

We ship exclusively to the USA only.

Our products are shipped within 4-7 Days using the following carriers: USPS.

To return your product, you should mail your product to:

25/1 Moo 2, T.Pabong, A.Sarapee, Chiang Mai, Thailand — Chiang Mai 50140.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Returns

Our refund policy is All Sales Final.

Exchanges

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at shop@siammandalay.com and send your item to:

25/1 Moo 2, T.Pabong, A.Sarapee, Chiang Mai, Thailand — Chiang Mai 50140.